Founded in 2008, Reynolds Jet is an industry-leading provider of aircraft management and on demand private jet charter services. We serve corporations, entrepreneurs, government leaders and private clients who expect the very best in safety and service, for all their private aviation travel.
Designed for each unique private air travelers’ needs, we craft boutique solutions that create a personalized experience for every flight they take with us.
We are in the business of serving people
As a service company in the private jet industry, we are passionate about delivering an exceptional aviation experience with outstanding authentic hospitality. Because every customer is different – and their vision of perfection is too – we take time to learn your individual wants, needs and notions so that we can meet any request.
Nothing is too much trouble. Even when your needs evolve, we adapt and innovate.
Excellent Aircraft Stewardship
We take great pride in our heritage of large operator expertise, systems and knowledge that is fused with dedicated operator agility, focus and attention to details. This is what allows us to provide a support service experience that is both exceptional and memorable.
Then there are all the behind-the scenes elements. We have incredible people, each one a specialist in their function of the business, taking care and pride in the smallest of details, to make the bigger things happen seamlessly.
Exceeding Highest Levels of Safety Standards
Fewer than 1% of all charter operations in the U.S. have earned the very highest safety accreditations that we have attained. An accomplishment attained with a relatively lean, dedicated flight department, built on the philosophy of better, not bigger.
Our dedication to the customer shows in everything we do. Our relentless obsession in the pursuit of excellence dates back to day one. These safety accolades are not a destination for us, more a significant milestone in our continuous improvement journey.
J. MERCER REYNOLDS | Chief Executive Officer
Mercer Reynolds is the Chief Executive Officer of Reynolds Jet. After acquiring Midwest Jet Management in 2008, Mercer changed the name to Reynolds Jet Management to reflect the history and tradition of exceptional customer service associated with the Reynolds family name.
Mercer has held positions of Owner and General Manager of Air 10 Jet Center (KLUK FBO), Travel Manager in the White House Travel Officer managing the chartering of aircraft for members of the press for President Bush’s overseas trips and coordinating logistics with the US Secret Service and White House Military Office. He currently owns Cincinnati Jet Center, based at Butler Country Regional Airport.
His role is to ensure the company’s dedication to safety – that we live and breathe it – will never be compromised, and that we conduct business with complete transparency. Mercer has a unique perspective in the industry, having been on both the aircraft ownership and private jet user side of charter management.
Mercer holds a B.A Philosophy degree from University of North Carolina, Chapel Hill.
JAMES MURRAY | President
James is a veteran of the business aviation industry where he has been a pioneer of new programs, a fierce advocate for safety and service, and a champion for change. He leads the Reynolds Jet team to consistently execute against ambitious financial, operational and service goals by exemplifying a culture of transparency, authenticity, individual excellence and accountability.
Over the years, James has been involved with setting policy and guidance for the industry through his participation in several National Business Aviation Association (NBAA) Standing Committees and has presented several relevant conference sessions to Membership. He is currently serving as a Board Member At Large for the Ohio Regional Business Aviation Association (ORBAA) where he chairs the Workforce Development Committee.
James has a Master of Business Administration from The Fuqua School of Business at Duke University, where he was elected as a Judicial Committee Representative and the Class Commencement Speaker. He also has a Bachelor of Science in Professional Aeronautics, from Embry-Riddle Aeronautical University.
RICKY E. SUMMERS | Director of Operations
Ricky is 30-year Corporate Aviation veteran and is a graduate of the Federal Aviation Academy. He was one of the founding pilots of Comair Jet Express, the operation that later became Delta Private Jets. During his tenure there, he served as a Line Captain, Safety Officer, Check Pilot, Chief Pilot and Director of Operations. In 2011, he joined the Reynolds Jet team as a Challenger 604 Captain and Chief Pilot, and later became Director of Standards and Director of Operations.
Through the years, Ricky has logged over 16,000 hours of flight time with nearly 6,000 hours in Challenger 604 and 605 aircraft in operations throughout Europe, South America, North America, and the Pacific.
Ricky stays actively involved with aviation in the Cincinnati area through volunteer work with multiple aviation and civic related organizations to promote the future growth of corporate aviation.
CINDY PEEBLES | Vice President of Finance
Cindy graduated magna cum laude from the University of Cincinnati with a double major in Accounting and Finance. She has managed interest rate and foreign exchange risk, delivered revenue growth greater than industry average, secured increased funding in periods of limited funding, driven sustained operating cost reduction, and shepherded dramatic business transformations. Her 30 year career, includes responsible financial leadership in well-known Fortune 500 companies in diverse industries, including Bank of America, Kodak, Speedway and Rockwell Automation.
JOHN CARTER | Director of Maintenance
John kicked off his 28-year career in aviation maintenance with the United States Marine Corps, working on CH-46 Sea Knight Helicopters. He’s held leadership roles at some of the largest Part 135 charter operators as well as commercial airlines in the business. At Reynolds Jet, John is at the helm for time-sensitive maintenance on all aircraft and actively involved in diagnosing and managing all maintenance events. John is responsible for maintaining all FAA regulatory compliance standards, establishing and maintaining all maintenance vendor relationships as well as meeting the distinguished standards of a certified ARG/US Platinum operation.
John holds a bachelors’ degree from Xavier University.
CHRIS HAMBLEN | Director of Charter Sales
Chris Hamblen joined the Reynolds Jet team in 2009, bringing his extensive knowledge in previous positions as Director of Owner Services and Owner Services Account Management.
In his role of Director of Charter Sales, Chris is available 24 hours a day, 7 days a week to our charter customers, 365 days a year. He leverages his knowledge of the local charter market, and his national charter sales network, to arrange the private jet travel for high-net-worth individuals, entrepreneurs, business leaders and politicians.
Chris holds a bachelors’ degree from the University of Cincinnati.
SCOTT DEVICH | Flight Operations Manager
Scott joined the Reynolds Jet team in 2021. He began his career as a US Army Aviator and spent the bulk of his business aviation career with a large Part 135 operator in several roles that included Assistant Director of Operations and Vice President of Flight Operations. In those roles, he created and managed a Business Insights & Analytics department that brought enhanced visibility to company operations while also running the Part 135 Crew Services team. His experience leading organizations through third party audits, creating and maintaining SMS programs, and managing complex flight crewmember organizations in the managed aircraft space adds tremendous value to the Reynolds Jet organization and its elite customer base.
AMANDA MAYHEW | Vice President of Sales & Marketing
Amanda has proudly led and contributed alongside some of the most successful teams in private aviation. Holding leadership positions such as SVP of Corporate Sales, Managing Director, and Sales Director within some of the largest operators in the Part 135 space, Amanda has earned the trust of Fortune 1000 C-Suite Executives and some of the most respected Flight Departments in operation. She is a creative problem solver, a fierce customer advocate and always just one call away.
Amanda holds a Bachelor of Science in Professional Aeronautics from Embry Riddle.
BYRON BOURQUEIN | Chief Pilot
His flight career began prior to his high school graduation. He studied Aerospace Technology at Indiana State University and earned his Bachelor of Science degree in 1995. Upon completing his education, he returned to the Cincinnati area and began his career in aviation as a Flight Instructor.
In 2000 he accepted a position with a fractional ownership company and became part of the leadership team serving over 700 pilots. Byron joined Reynolds Jet in 2014 as a lead captain, later becoming Chief Pilot and company check airman. Byron has over 11,000 hours of flight experience, holds ATP, CFI, CFII and MEI ratings, and is type-rated in the MU300, BE400, CE680 and CL604 aircraft.
Byron is responsible to ensure that all Reynolds Jet crew operate to the highest standards of safety and professionalism.
CHARLIE & TUCKER | Team Mascots
Always available for belly rubs and impromptu social media posts, Charlie and Tucker are everybody’s favorite co-workers.